What deletion removes
A verified Clerk deletion event starts cloud-record/private-wallpaper cleanup. Retries can leave cleanup pending. The active-system target is 30 calendar days, sooner where law requires. A minimal receipt/stale-session fence can remain up to 30 days.
Device copies and backups
Deletion cannot remotely erase offline copies, emails, provider logs or backups. Clearing local data does not delete cloud records. Remove a legacy snapshot in Settings → Data & Privacy. An account-derived marker prevents reassignment of old records. Manual snapshots are owner-operated on a weekly schedule. Convex Free/Starter dashboard snapshots expire after seven days, with at most two stored snapshots. No 28-day archive, daily backup or continuous coverage is promised. Restores reconcile later deletions before access resumes.
Need help?
If sign-in is unavailable, contact privacy@calingoo.com. Ownership is verified before action. Never send passwords or one-time codes.