Service terms

Terms of Service

These Terms govern your use of Calingoo AI: Calendar Assistant. Read them before creating an account or accepting them in the app.

Version v1.0 · Effective date: 2026-10-17

Operator, eligibility and agreement

The operator is NAYDU (Pty) Ltd. Registration number: 2026/813982/07. Business address: 48 HIGHWATER CRESCENT GENAZZANO GENAZZANO KWA-ZULU NATAL 439. Address for service: 48 HIGHWATER CRESCENT GENAZZANO GENAZZANO KWA-ZULU NATAL 439. Place of registration: Republic of South Africa. Contact support@calingoo.com or privacy@calingoo.com; telephone +27 76 230 0925.

The service is for adults aged 18 or older in countries where the service is available and lawful. You must be at least 18. Under-18 and parental-permission accounts are unavailable. Affirmative acceptance of current Terms is required for account features. We record version, content hash and acceptance time. Material changes can require renewed acceptance. AI permission is separate.

Birthday and age eligibility

During onboarding, swipe the day, month and year wheels to select your own accurate date of birth. Choosing Continue confirms that the selected date is your date of birth and submits it for an on-device check that you are at least 18. Your full date of birth stays in temporary memory during the flow and is not saved or sent to Calingoo or Clerk. Only the adult eligibility attestation, policy version and timestamp are retained, as explained in the Privacy Policy. This self-attestation does not independently verify your age and does not replace acceptance of these Terms.

Service and fees

Calingoo provides calendar/shift planning, schedules, events, tasks, notes, reminders, search, holidays, optional weather, sync and optional AI. Features depend on connectivity, permissions, limits and providers. Calendar, sync, Ask Lingoo, weather and holidays are free at launch. No subscription, trial, renewal or payment authorization is created.

Sharing, user messaging, voice transcription, remote push and widgets are unavailable at launch. Future paid services require separate pricing, terms and rights disclosures, with required notice. Changes respect mandatory existing-data, cancellation and refund rights.

Accounts and content

Provide accurate required information, protect sign-in details and do not access other accounts. You retain rights you hold in planning content, notes, messages and images and must have permission to submit them.

You give the operator/providers limited permission to host, copy, sync, transmit, secure, back up and process content for requested features, service protection and legal duties. Ownership is not transferred and no public-sharing license is granted. Permission ends on deletion, subject to necessary provider copies, lawful retention and backups in the Privacy Policy.

AI and planning information

Ask Lingoo is AI. Replies can be inaccurate, incomplete, outdated or unsuitable and are not professional, medical, legal or financial advice. Do not submit information you do not want the AI provider to process. Review proposals before confirming; they are not automatically saved.

Verify schedules, weather and holidays before relying on them, especially for work, travel, safety or money. Holiday coverage varies. Reminders depend on operating-system permissions, limits and settings; they are not guaranteed alarms or an emergency service.

Limits and acceptable use

Ask Lingoo allows 10 requests/minute and 200/day per user, within 2,000/day app-wide. Reports allow 3/minute and 20/day per user, within 1,000/day app-wide. Outages/provider restrictions can reduce availability.

Do not break laws, infringe rights, submit malicious content, interfere with the service, bypass security/quotas or access others' records. Reasonable restrictions may address security, legal duties, serious misuse or integrity. Where lawful/practicable, we give reasons and provide review via support@calingoo.com.

Availability and intellectual property

We may repair, change or discontinue features for operational, legal or security reasons, respecting applicable notice/consumer rights. Providers affect availability. Third-party/open-source components have their own licenses and notices in the app. Service use does not transfer ownership of the app or branding.

Deletion

Request deletion in Settings → Account or the public deletion flow. Authenticate and confirm ownership. Cleanup follows a verified provider deletion event and may take time during retries. The Privacy Policy explains device copies, email, provider records and backups. Automated inactivity deletion is disabled at launch. Request record access through privacy@calingoo.com; self-service export is unavailable.

Rights, liability and disputes

Nothing here excludes or limits rights, remedies, warranties or liabilities that law does not allow to be excluded or limited. These Terms impose no compulsory arbitration, class-action waiver, monetary liability cap or user indemnity.

These Terms are governed by South African law, subject to mandatory rights and forum protections where you live. Courts, regulators and forums available under applicable law remain available. Raise service disputes through support@calingoo.com.

Changes

We explain material changes and give advance notice where practicable/required. Renewed agreement/permission is obtained where required. Urgent legal/security changes may take effect promptly, preserving applicable rights. Contact support@calingoo.com for help or privacy@calingoo.com for privacy matters.

Support: support@calingoo.com

Privacy requests: privacy@calingoo.com

If automated sending is unavailable, contact us directly by email.